LYDIA MWENDWA KALUNDA. Operations Strategy and Operational Competencies in Organizational Performance: A Rapid Review. American Scientific Research Journal for Engineering, Technology, and Sciences, Jordan, v. 97, n. 1, p. 179–187, 2024. Disponível em: https://www.asrjetsjournal.org/American_Scientific_Journal/article/view/9917. Acesso em: 1 oct. 2025.