The Impact of E-commerce on Sierra Leone Tourism Industry

Authors

  • Bisolu Sylvanus Hotchinson Betts Harbin University of Commerce, 1Xuehai Street, Harbin City, Heilongjiang Province, Teaching Complex Building, 150028, +232 76709929/+8618845778790

Keywords:

E-Commerce, Sierra Leone, Tourism Industry

Abstract

The importance of electronic commerce is felt and greatly emphasized in the present business field. Today, all the industries have started adopting e-commerce concepts, where tourism is probably the most affected industry by e-commerce. The E-tourism and its utility provide a lot of information on Sierra Leone destination, hotels, facilities, price and tariff, geographical features and climate. More number of companies integrated all the services on their websites and provides a complete package with a competitive price to the required customers. E-tourism companies in Sierra Leone also provide mobile application facilities to the consumers. E-tourism companies need to follow certain procedures laid down by the Government. The objectives of the study is to identify the level of impact of e-commerce technology on tourism industry in Sierra Leone and the opportunities and challenges. A systematic research methodology is adopted, data has been collected from the tour operators through questionnaire and suitable statistical tools were applied. With the help of the collected data a detailed analysis was made, understand the impact of e- Commerce on Sierra Leone tourism industry identify the opportunities and challenges as well as the market trend.

References

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. As mentioned by Kim (2004), include 'limited knowledge of available technology,' 'lack of awareness,' 'cost of initial investment,' 'lack of confidence in the benefits of e-commerce,' and 'cost of system maintenance.

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. E-commerce in Tourism Industry FCU e-Paper (2008-2009) 5 capabilities and potential of e-commerce, are planning to fully embrace e-commerce if and when they manage to overcome the barriers to e-commerce implementation.

. E-commerce in Tourism Industry FCU e-Paper (2008-2009). Few of the African organizations are embracing e-commerce and the majority had room for considerable improvements. The African websites were found to be generally informative but lacked interactive facilities for online transactions.

. Maswera T., Edwards J., Dawson R., 2007). This paper explains how the tourism organizations in Sierra Leone evolve their websites into marketing tools and how they can overcome the difficulties in e-commerce adoption and usage.

. E-commerce in Tourism Industry FCU e-Paper (2008-2009) 5 capabilities and potential of e-commerce, are planning to fully embrace e-commerce if and when they manage to overcome the barriers to e-commerce implementation.

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Published

2020-06-10

How to Cite

Betts, B. S. H. . (2020). The Impact of E-commerce on Sierra Leone Tourism Industry. American Scientific Research Journal for Engineering, Technology, and Sciences, 69(1), 73–88. Retrieved from https://www.asrjetsjournal.org/index.php/American_Scientific_Journal/article/view/5807

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Articles