Lydia Mwendwa Kalunda. “Operations Strategy and Operational Competencies in Organizational Performance: A Rapid Review”. American Scientific Research Journal for Engineering, Technology, and Sciences 97, no. 1 (March 22, 2024): 179–187. Accessed May 10, 2024. https://www.asrjetsjournal.org/index.php/American_Scientific_Journal/article/view/9917.